Commercial Ice Machine Repair in Clearwater
Rental from $160/month · PM $295/visit · For repairs, request a written repair quote

Crystal Ice is Clearwater-based and has served Tampa Bay for more than 30 years, since 1992. Cleveland Street restaurants, Gulf to Bay bars, Clearwater Beach hotel kitchens and Countryside cafés need equipment suited to their service. We assess commercial ice machines from downtown and Island Estates to US-19 and Countryside.
Signs your machine needs a technician
Check only safely accessible indicators, an accessible water valve, filter records and exterior ventilation against the manual. Observe bin fullness without reaching into mechanisms. Do not reset recurring breaker trips, bypass controls or open internal electrical/refrigerant panels. Record visible error codes and safely accessible brand/model details for assessment. Do not serve suspect ice.
Symptoms are starting points for assessment, not a confirmed diagnosis.
- The bin stays low, even after closing.
- Cubes become small, hollow, cloudy or stuck together.
- Water pools under or around the machine.
- Unusual continuous running or repeated cycling.
- New grinding, rattling or squealing.
- Ice smells or tastes musty; stop serving suspect ice and request assessment.
Supported commercial brands, quoted up front
We assess and repair Hoshizaki, Manitowoc, Scotsman and Ice-O-Matic commercial ice machines, including equipment we did not install.
For repairs, request a written repair quote before work. Repairs carry a 90-day warranty. The quote establishes proposed work and terms; no fixed component prices, parts-at-cost arrangement or automatic free-return promise applies. Rental repair parts/labor are included.
Repair or replace?
Compare the actual fault, condition, component availability and written equipment and repair quotes. A compressor or evaporator issue on an older machine does not create a fixed replacement rule; discuss whether work is suitable for your operating needs.
Rental with covered repair costs
Repeated faults are a reason to compare real options, not proof that rental costs less than the next repair.
Rental starts at $160/month and includes the machine, installation, standard scheduled PM every 6 months and repair parts/labor. Two months are paid up front, then it is month-to-month with no long-term contract. No setup or installation fee; free pickup on cancellation. If repair becomes unsuitable, discuss replacement arrangements and availability; a guaranteed replacement, loaner or uninterrupted ice is not promised.
Keep it clean between repairs
Slime, scale and other conditions may need attention; cleaning alone is not a guaranteed fix for every symptom. PM costs $295/visit on a machine you own; standard scheduled PM is included with rental. A visit includes sanitizing water-contact surfaces, scale removal, a mechanical inspection, a filter check and service paperwork. Standard scheduled PM is every 6 months. Follow manufacturer instructions and clean sooner if conditions warrant; high-use, coastal and healthcare needs are assessed individually. Paperwork documents maintenance, not guaranteed inspection passage.
When we come out
Being based in Clearwater does not guarantee a particular response time. Tell us the location, model and symptoms. Contact us during business hours to confirm scheduling/availability. Our office is open Monday–Friday, 8 AM–5 PM, closed weekends. No fixed route day or local arrival window is promised.
More questions
Related guidance and services
Clearwater ice machine down? Request service
Call (727) 441-8780 or email info@crystalice.com during business hours to discuss service. For repairs, request a written repair quote. Free on-site assessments are scheduled subject to availability.
Email info@crystalice.comMon–Fri 8 AM–5 PM · Serving Pinellas, Hillsborough, Pasco and Hernando counties · Closed weekends