Ice Machine Repair in New Tampa
Rental from $160/month · PM $295/visit · For repairs, request a written repair quote

Bruce B. Downs Blvd from Tampa Palms toward the Pasco line, Cross Creek and restaurant pads near I-75 put New Tampa at the northeastern end of our Hillsborough coverage. Newer buildings and newer machines can still have faults during a busy service. Crystal Ice assesses commercial ice machines throughout New Tampa.
Can it be repaired? Start with assessment
Valves, sensors, pumps, fan motors, thermostats and control boards may be serviceable or replaceable, depending on the machine. Whether work is feasible or worthwhile depends on the actual fault, condition and parts availability. We do not claim most failures are repairable or apply a fixed replacement threshold.
Troubleshooting before a visit
Keep checks external and accessible: observe power and operating-mode indicators against the manual, check an accessible water valve and filter-change record, clear exterior ventilation obstructions and observe bin fullness. Do not repeatedly reset a tripping breaker, bypass controls, reach into moving mechanisms or open internal electrical/refrigerant panels. Note visible error codes and call with the brand, model and serial number from a safely accessible plate.
- Power and mode: observe externally accessible indicators and the manual's operating mode.
- Water: check an accessible valve and the recorded filter date; do not assume small cubes prove a particular fault.
- Air: keep manufacturer-required ventilation space free of boxes and other exterior obstructions.
- Bin: observe whether it is full; do not reach into a mechanism or bypass a sensor.
- Lights and codes: record visible warnings to help plan assessment, not to guarantee a particular part is on the truck.
Repair pricing, in writing
For repairs, request a written repair quote before work. Repair work carries a 90-day warranty. Rental repair parts and labor are included. The written quote establishes scope and terms; no fixed component price, parts-at-cost arrangement or automatic free-return promise applies.
We repair Hoshizaki, Manitowoc, Scotsman and Ice-O-Matic commercial ice machines, including machines we did not install.
Machines bought from a restaurant supplier or installed by a franchise builder can be assessed too; existing lease and manufacturer-warranty terms should be checked first.
Newer machine, still under warranty?
Read the manufacturer paperwork and contact the manufacturer to confirm its servicing and coverage requirements before authorizing work. Crystal Ice does not claim authorized manufacturer-warranty-provider status. Discuss assessment and quotes for work outside coverage.
A longer visit, planned with you
New Tampa is across the bay from our Clearwater base. Tell us your location and operating constraints to plan service; we do not assert a fixed northern Hillsborough/Wesley Chapel grouping or response window. Contact us during business hours to confirm scheduling/availability. Our office is open Monday–Friday, 8 AM–5 PM, closed weekends. No fixed route day or local arrival window is promised.
More questions
Related guidance and services
New Tampa ice machine down? Request service
Call (727) 441-8780 during business hours to discuss scheduling or a free on-site assessment. For repairs, request a written repair quote.
Email info@crystalice.comMon–Fri 8 AM–5 PM · Serving Pinellas, Hillsborough, Pasco and Hernando counties · Closed weekends