Free Ice Machine Assessment for Tampa Bay Restaurants — Call (727) 441-8780

    Commercial Ice Machine Repair in Lutz

    Rental from $160/month · PM $295/visit · For repairs, request a written repair quote

    Illustration of a worn commercial ice machine in a kitchen

    Independent grills, pizza places and bars along US-41, North Dale Mabry Highway and Van Dyke Road sit between Carrollwood, New Tampa and Land O’ Lakes. A dinner-service breakdown can force an unplanned bagged-ice run. Crystal Ice assesses commercial ice machines across Lutz from Clearwater, serving Tampa Bay since 1992.

    Signs your machine needs a technician

    Check only safely accessible indicators, an accessible water valve, filter records and exterior ventilation against the manual. Observe bin fullness without reaching into mechanisms. Do not reset recurring breaker trips, bypass controls or open internal electrical/refrigerant panels. Record visible error codes and safely accessible brand/model details for assessment. Do not serve suspect ice.

    A symptom calls for assessment, not a promise that one part or cleaning will fix it.

    • The bin stays low, even after closing.
    • Cubes become small, hollow, cloudy or stuck together.
    • Water pools under or around the machine.
    • Unusual continuous running or repeated cycling.
    • New grinding, rattling or squealing.
    • Ice smells or tastes musty; stop serving suspect ice and request assessment.

    Supported brands, quoted up front

    We assess and repair Hoshizaki, Manitowoc, Scotsman and Ice-O-Matic commercial ice machines, including equipment we did not install.

    For repairs, request a written repair quote before work. Repairs carry a 90-day warranty. The quote establishes proposed work and terms; no fixed component prices, parts-at-cost arrangement or automatic free-return promise applies. Rental repair parts/labor are included.

    Rental with covered repair costs

    Consider condition, operating needs and actual quotes rather than an assumed cheaper-next-repair claim.

    Rental starts at $160/month and includes the machine, installation, standard scheduled PM every 6 months and repair parts/labor. Two months are paid up front, then it is month-to-month with no long-term contract. No setup or installation fee; free pickup on cancellation. If repair becomes unsuitable, discuss replacement arrangements and availability; a guaranteed replacement, loaner or uninterrupted ice is not promised.

    Keep it clean between repairs

    PM costs $295/visit on a machine you own; standard scheduled PM is included with rental. A visit includes sanitizing water-contact surfaces, scale removal, a mechanical inspection, a filter check and service paperwork. Standard scheduled PM is every 6 months. Follow manufacturer instructions and clean sooner if conditions warrant; high-use, coastal and healthcare needs are assessed individually. Paperwork documents maintenance, not guaranteed inspection passage.

    When we come out

    We serve Lutz and neighboring Carrollwood, New Tampa and Land O’ Lakes. Coverage does not establish a shared dispatch route. Contact us during business hours to confirm scheduling/availability. Our office is open Monday–Friday, 8 AM–5 PM, closed weekends. No fixed route day or local arrival window is promised.

    More questions

    Related guidance and services

    Lutz ice machine down? Call for service

    Call (727) 441-8780 or email info@crystalice.com during business hours to discuss service. For repairs, request a written repair quote. Free on-site assessments are scheduled subject to availability.

    Email info@crystalice.com

    Mon–Fri 8 AM–5 PM · Serving Pinellas, Hillsborough, Pasco and Hernando counties · Closed weekends